Frequently Asked Questions

Who is Paperless Parts?

Paperless Parts was founded with a mission to make manufacturing more accessible. We are a motivated and experienced group of creators with diverse backgrounds in manufacturing, mechanical engineering, software, start-ups, and national defense. We didn’t start in a garage, like Microsoft or Amazon – we started in a job shop. Based in Boston, MA, our experienced team is building the future of manufacturing by making intuitive software that bridges the skill gap, improves manufacturing communications and makes geometry accessible to everyone.

What is the Paperless Parts offer for MSC customers?

When an MSC customer signs their team up for Paperless Parts, their team will have a 14 day trial with the full capabilities of Paperless Parts. At the end of the trial, MSC customers will have one seat provided to them by MSC. Additional team members will need paid seats priced at $10 / month / user. If they do not receive paid seats, these users will have a limited set of capabilities.

Is Paperless Parts Secure?

Yes, Paperless Parts is built to be ITAR registered and compliant.  

  • All Data is hosted on Amazon GovCloud, the same servers used by the Department of Defense 
  • Network and servers approved for Controlled Unclassified Information
  • Uploaded files are encrypted at rest using AES-256
  • 100% US-based system administrators and support team
  • All data securely backed up nightly
  • All data encrypted in-transit using TLS v1.1 and v1.2 with modern ciphers

Access to Paperless Parts for Metalworking Experts

Each MSC Expert will have their own Paperless Parts account (tied to their MSC email). Experts will have the ability to see all parts shared with MSC (regardless of who it is initially shared with), which makes it easy to collaborate with your team. 

Supported File Types

The Paperless Parts Viewer supports the following CAD file formats:

  • STEP (.step, .stp)
  • SolidWorks (.sldprt)
  • Mesh (.stl)
  • IGES (.iges, igs)
  • Prints (.pdf, .dwg, image files)
  • Unigraphics/NX (.prt)
  • Inventor Part (.ipt)
  • Parasolid (.x_t, .x_b)
  • ACIS (.sat)
  • Vector files (.dxf)
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